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CDK Global CDK Global company logo Who We Serve Auto Dealerships Original Equipment Manufacturers Independent Software Vendors Heavy Truck Recreation Friction Points Study 2024 In our latest Friction Points study, we uncover where the industry has improved and what still creates friction for customers. Explore More Details How We Help End Sales Exhaustion for Your Customers Front Office Fix the Lack of Trust That’s Hurting Profits Fixed Operations Target What’s Holding Back Business Growth Back Office Guard Against Connection and Security Failure Infrastructure Thinking About Your Success Make more informed decisions by learning from our experience Explore Insights What We Offer Dealership Xperience Platform Digital Retail Customer Relationship Management Finance & Insurance Dealer Management System Fixed Operations Network & Communication Services Intelligence Unified Solution Portal Who We AreFor 50 years, CDK Global has been empowering dealers with the tools and technology they need Join CDK As a global leader in the field, we’re always looking for the best and brightest to keep us on track Contacts Mon-Fri, 7:00 a.m.-10:00 p.m. ET 866.668.5394 Billing Questions billing.info@cdk.com Resources Insights Training Media Center Customer Stories Support Login Login Support Creating Connections That Move Automotive Retail Trusted by nearly 15,000 dealer locations, CDK Global connects you to world-class dealership software solutions that work together to help you reach your potential. Watch Video How We Help How We Help Front Office Fixed Operations Back Office Infrastructure Thinking About Your Success Bring Modern Convenience to the Showroom Floor In our technology-driven world, we’ve taken modern convenience to a whole-new level. Consumers expect to order what they need online... 3 Min Read • May 9 • Steven Walker What Dealers Say About the EV Transition As the electric vehicle revolution propels forward, dealers across the country are coming to terms with learning, selling and servicing... 1 Min Read • May 6 • CDK Global Three Dealership Accounting Woes and Fixes Nothing can steer your auto dealership off course faster than poor accounting practices. And it’s not just about the importance... 4 Min Read • May 6 • CDK Global Car Price Negotiations Ease in April Car buyers still found it overwhelmingly easy to buy a new car in April but there was a slight drop... 3 Min Read • May 2 • David Thomas The Power of Video: Earn Customer Trust and Service Business When you spend your days servicing and repairing vehicles, it’s easy to forget that most people know very little about... 3 Min Read • Apr 29 • CDK Global Everything You Need to Know About the CDK Dealership Xperience Margin compression and changing customer expectations have auto dealers working hard to find new process efficiencies to boost profits and... 9 Min Read • Apr 19 • CDK Global The Pros and Cons of Involving Sales Staff in F&I We know how the traditional F&I sales process works and why customers sometimes shut down as a new round of... 4 Min Read • Apr 16 • Saundi Crandall Leverage AI for a More Efficient Front Office Today, dealers echo one refrain in terms of their top strategy: Deliver a terrific customer experience. It’s become one of... 3 Min Read • Apr 9 • Amber Good Make Repairs Easier to Understand and Update, Update, Update We’ve all been there: You take your car in for service and wait around for hours to hear next steps... 2 Min Read • Apr 4 • Brooke Wilson Robust Inventories Lift Buyer Attitudes In February, the tracking CDK does of new car buyers returned its most positive results to date with nearly nine... 3 Min Read • Apr 1 • David Thomas View All Insights What We Offer Dealership Xperience Platform Transform how you sell and service cars and operate your business through our open, integrated and customer-focused platform. Digital Retail From online to in store, deliver one seamless, consistent customer experience Customer Relationship Management (CRM) Put your customers at the heart of your business and drive real growth. Finance & Insurance (F&I) Never miss an opportunity to increase profits and customer satisfaction. Dealer Management System (DMS) Streamline your dealership with the most powerful system in the industry. Fixed Operations Make repairs more profitable and the customer experience more positive. Network & Communication Services Make your IT work for you — not the other way around Intelligence Harness the power of data insights and intelligence to fuel your business. Technology That’s Engineered for the Way You Work For 50 years, CDK Global has had just one purpose: to let dealers offer their customers the very best experience and grow their businesses. Our products are designed to let you focus on just one thing. Your customer. Learn More About CDK Global Help Shape What Happens Next As a global leader in the field, we’re looking for the best and brightest to join us as we move automotive retail forward. Explore Careers Customer Stories Traditions Chevrolet • East Bernard, TX How Traditions Chevrolet Saw a 200% Jump in Productivity and Revenues READ STORY 200 % Jump in Productivity and Revenues Circle Automotive Group • Santa Ana, CA How Circle Automotive Group Used CDK Drive To Manage Through Escalation And Increase Profits READ STORY 100 % accessibility to critical information View All Customer Stories Media Center CDK BRINGS DIGITAL TRANSFORMATION TO CANADIAN AUTOMOTIVE RETAIL WITH NEW CATEGORY OF SOFTWARE: THE CDK DEALERSHIP XPERIENCE Existing Canadian DMS customers granted new CDK Dealership Xperience Foundations Suite with free implementation upon renewal May 2, 2024 CDK HOSTS 2ND ANNUAL CDK TRUCK CONNECT CONFERENCE ON MAY 7-9 CDK Truck Connect event to feature State of the Heavy Truck Industry, new CDK product innovations and award-winning author as event keynote speaker. April 25, 2024 CDK BRIDGES LONGSTANDING GAP BETWEEN OEM AND DEALER SHOPPING EXPERIENCES WITH AUTOMOTIVE COMMERCE COLLAB Industry-leading technology provider launches initiative to disrupt automotive retail by creating seamless OEM-branded experiences through deeper software integrations with dealers March 26, 2024 View All News Have Questions? Please don’t hesitate to contact us — we’re always happy to hear from you. Contact Us Corporate 847.397.1700 Support 866.668.5394 Sales 833.620.2129 Hear What’s New Before the Rest of the Industry Sign Me Up! Who We Serve Auto Dealerships Original Equipment Manufacturers Independent Software Vendors Heavy Truck Recreation How We Help End Sales Exhaustion for Your Customers Fix the Lack of Trust That’s Hurting Profits Target What’s Holding Back Business Growth Guard Against Connection and Security Failure What We Offer Digital Retail Customer Relationship Management Finance & Insurance Dealer Management System Fixed Operations IT Solutions Dealership Xperience Platform Intelligence Fortellis CVR AVRS Who We AreJoin CDK Resources Insights Training Media Center Customer Stories Support Login Contact Us Privacy Policy Cookie Statement CDK Policies User Agreement © 2024 CDK Global LLC / CDK Global is a registered trademark of CDK Global...